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Daniel Gyllenhammar
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Year
Theory and practice of customer-related improvements: a systematic literature review
D Gyllenhammar, E Eriksson, H Eriksson
Total Quality Management & Business Excellence 34 (1-2), 201-219, 2023
62023
How to facilitate improvements in public service systems: propositions for action
D Gyllenhammar, P Hammersberg
International Journal of Quality & Reliability Management 40 (6), 1429-1448, 2023
32023
Value creation and destruction involving multiple public service organizations: a focus on frontline employees
D Gyllenhammar, E Eriksson, M Löfgren
Public Management Review, 1-22, 2023
32023
Managing Late Changes in a Global Developing and Manufacturing Organisation
D Gyllenhammar, N Yousif
12018
Improvements for Value Creation in Public Services: The Case of the Swedish Sick Leave System
DLM Gyllenhammar
Chalmers University of Technology, 2022
2022
Improvements for value creation in public services
DLM Gyllenhammar
PQDT-Global, 2022
2022
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Articles 1–6